1. Introduction
Orange Air Freight, based in Almaty, Kazakhstan, respects your privacy and is committed to protecting the personal and business information you share with us.
2. Information We Collect
We may collect your name, company name, email address, phone number, business address, shipment details, cargo information and other details necessary to provide our freight services.
3. How We Use Information
We use your information to provide freight quotations, arrange shipments, coordinate deliveries, communicate with customers, process transactions and meet applicable legal and customs requirements.
4. Information Sharing
When necessary, information may be shared with airlines, freight partners, customs agents, delivery providers and relevant authorities to complete shipments or comply with applicable laws. We do not sell personal information as a business practice.
5. Data Security
We take reasonable measures to protect your information against unauthorized access, misuse, loss or disclosure. However, no electronic transmission or storage system can be guaranteed completely secure.
6. Cookies
Our website may use cookies to support essential functionality and improve user experience. You can manage cookies through your browser settings. Any required consent will be requested where applicable.
7. Your Rights
Subject to applicable law, you may request access to your personal information, correction of inaccurate details or deletion where legally permitted. Contact us to submit a privacy request.
8. Policy Updates
We may update this policy when our services, data practices or legal requirements change. The latest version will be available on this page.